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Table 1 Characteristics of quantitative and qualitative included studies (n = 65)

From: A patient-safety and professional perspective on non-conveyance in ambulance care: a systematic review

1st author (Year) Country [ref]

Design

Methods/Data sources

Patients (n)

Professionals (n)

Alicandro (1995) USA [29]

Pre-test post-test

Data card, Online database

Patients (n = 361) who refused conveyance

Not described

Alrazeeni (2016) Saudi Arabia [31]

Retrospective, observational

Patient care reports

Patients (n = 1791) who were not conveyed

EMTs

Anderson (2002) Denmark [32]

Retrospective, observational

Prehospital database, National Patient Register, Central Personal registry, Registry of Causes of Death

Patients (n = 1187) with hypoglycaemia

MICU physicians

Burstein (1996) USA [56]

Prospective, cohort

Identifying card, Telephone follow-up

Patients (n = 361) who refused medical assistance

Emergency physicians (n = 22), ALS and BLS providers

Burstein (1998) USA [57]

Prospective, observational

10-point assertiveness scale, ED disposition instrument

Patients (n = 130) who refused medical assistance

Paramedic medical-control console operators, EMS-crews, Emergency physicians

Burrell (2013) UK [82]

Qualitative

Topic guided in-depth interviews

No patient population included

EMT level 2 (n = 1), EMT level (n = 4), Paramedics (n = 5), Paramedic team leaders (n = 4), Emergency care practitioner (n = 1)

Cain (2003) USA [58]

Prospective, observational

Patient care report, Refusal form

Ambulance calls (n = 17,416)

Basic & advanced paramedics

Carter (2002) Canada [59]

Prospective, observational

Telephone calls, Ambulance call reports

Patients (n = 100) with hypoglycaemia receiving IV dextrose

Paramedics, Emergency medicine senior residents

Chen (1996) Taiwan [60]

Prospective, observational

Dispatch record, Ambulance run record, ED disposition form

Patients (n = 1035) who called an ambulance

EMTs

Cone (1995) USA [8]

Retrospective, observational

Emergency department records, Telephone follow-up, Ambulance call reports, Medical command control forms

Patients (n = 85) who refused conveyance

Paramedics, Volunteer municipal basic life support units

Deasy (2008) Ireland [61]

Prospective observational

Data sheets

Ambulance calls (n = 263)

Emergency Medicine Specialists, Paramedics

Ebrahimian (2014) Iran [83]

Qualitative

Semi-structured interviews

No patient population included

EMS staffs (n = 18)

Gerlacher (2001) USA [79]

Cross-sectional

Patient records

Patients (n = 15,409) ≤ 12 years

First responder firefighters, EMTs, Paramedics

Goldstein (2015) Canada [33]

Retrospective, observational

Electronic patient care records

Patients (n = 63,067) ≥ 65 years

Primary care paramedics, Intermediate care paramedics, Advanced care paramedics

Haines (2006) USA [62]

Prospective, observational

Telephone follow-up questionnaire, Ambulance records

Patients (n = 5336) <21 years

ALS-paramedics, Physicians

Halter (2011) UK [84]

Qualitative

Semi-structured interviews

No patient population included

EMTs, Paramedics (n = 12)

Hipskind (1997) USA [63]

Prospective, observational

Ambulance run reports

Patients (n = 683) who refused conveyance

Paramedics (n ≈ 350)

Højfeld (2014) Denmark [34]

Retrospective, observational

MECU database, Medical records

Mobile emergency care unit runs (n = 15,392)

Anaesthesiologists

Jensen (2013) Canada [64]

Prospective, observational

Data from emergency health services, Patient care records, Databases

Ambulance calls (n = 265) for long term care facility patient

Extended care paramedics (n = 7), Paramedics

Kahalé (2006) Canada [65]

Prospective, observational

Ambulance call reports, Hospital charts, Telephone interviews

Patients (n = 345) <16 years

EMTs, Paramedics

Kamper (2001) USA [35]

Retrospective, observational

Ambulance run records, ED records, Hospital records

Ambulance calls (n = 53,627)

Paramedics

Kannikeswaran (2007) USA [36]

Retrospective, observational

Standardized data extraction sheets

Ambulance runs (n = 5976) for children <18 years

EMT-Ps, EMT-Bs

Keene (2015) Australia [85]

Mixed-methods

Structured interviews, Patient care records

Patients (n = 33,333) where an ambulance was dispatched

Ambulance paramedics, Intensive care paramedics

Key (2003) USA [30]

Pre-test post-test

Patient/ambulance records

Ambulance calls (n = 11,488)

Paramedics, EMTs

Knight (2003) USA [37]

Retrospective, descriptive

State-wide EMS data, State-wide ED data, Death certificate data

EMS dispatches (n = 277,221)

Not described

Lerner (2003) USA [66]

Prospective, observational

Telephone interviews

Patients (n = 36) with hypoglycaemia

EMT-Ps (n = 23)

Magnusson (2016) Sweden [38]

Retrospective, observational

Patient notes

Patients (n = 529) with low priority, uncertain need for ambulance and vague symptoms

Ambulance nurses

Marks (2002) UK [9]

Retrospective, observational

Patient report forms

Patients (n = 500) not conveyed

EMTs, Paramedics

Mechem (1998) USA [67]

Prospective, observational

Telephone interviews

Ambulance calls (n = 115,135)

Nurses, Paramedics

Minhas (2015) Canada [39]

Retrospective, cohort

EMS patient records, ED patient records

Patients (n = 286) 18–65 years with supraventricular tachycardia

ALS paramedics

Moss (1998) USA [40]

Retrospective, observational

Prehospital records

EMS responses (n = 6512)

Paramedics

Murphy-Jones (2016) UK [86]

qualitative, phenomenological

Semi-structured interviews

No patient population included

Paramedics (n = 6)

Newton (2015) South-Africa [68]

Prospective, observational

Computerized dispatch logs, Patient report forms

Ambulance calls (n = 1689)

BLS emergency care providers, ILS emergency care providers, ALS emergency care providers

O’Hara (2015) UK [87]

Qualitative

Reviewing relevant national and local documents (Reports, policies, protocols), Semi-structured interviews, Observations, Digital diaries, Informal interviews, Focus groups, Written notes

No patient population included

Directors, Managers, Specialist paramedics, Paramedics, Emergency care assistants/technicians/support workers

Persse (2002) USA [69]

Prospective, observational

Patient care records, Structured telephone interviews

Patients (n = 2207) ≥ 65 years

Paramedics, EMTs

Peyravi (2013) Iran [41]

Retrospective, observational

National data registry, Ambulance station data registry

Ambulance runs (n = 84,084)

Nurses, Paramedics, GPs

Peyravi (2015) Iran [42]

Retrospective observational

Patient care records, Telephone interviews

Ambulance runs (n = 81,999)

Not described

Porter (2007) UK [88]

Qualitative

Focus groups (n = 3)

No patient population included

Paramedics (n = 25)

Pringle (2005) USA [43]

Retrospective, observational

EMS reports, Telephone interviews

EMS patient encounters (n = 1894)

EMT-Bs, Paramedics

Rudolph (2011) Denmark [44]

retrospective, observational

Medical emergency care unit database, Autopsy reports

Patients (n = 4762) with acute opioid overdose

Anaesthesiology specialists, ALS providers

Schmidt (2001) USA [70]

Prospective, observational

Patient records

Patients (n = 1433) were an ambulance was dispatched

EMT-Ps, EMT-ILSs, EMT-Bs

Schmidt (1998) USA [71]

Prospective, observational

Structured telephone interview

Patients (n = 324) who refused conveyance

Paramedics

Schmidt (2000) USA [72]

Prospective observational

Data sheets

Patients (n = 1433) where an ambulance was dispatched

EMT-Ps, EMT-ILSs, EMT-Bs

Schmidt (2006) USA [45]

retrospective, observational

EMS database

Ambulance runs (n = 1501)

Paramedics

Selden (1990) USA [46]

Retrospective, observational

Run records

Ambulance runs (n = 11,780)

Paramedics

Seltzer (2001) USA [47]

Retrospective, observational

Run records, Structured telephone interviews

Patients (n = 89) <18 years who refused conveyance against medical advice

EMT-Ds, EMT-Ps

Shaw (2006) UK [81]

Mixed methods

Patient records

Ambulance runs (n = 76,635)

Paramedics, EMTs

Simpson (2014a) Australia [74]

Prospective, cohort

Data sheets, Administrative databases

Patients (n = 1610) ≥65 years who have fallen

Paramedics

Simpson (2014b) Australia [73]

Prospective, cohort

Data collection tool, Dispatch system

Patients (n = 1610) ≥65 years who have fallen

Paramedics (n = 384)

Snooks (2005) UK [89]

Qualitative

Focus groups

No patient population included

Paramedics (n = 26)

Snooks (2014) UK [27]

CRCT

Paramedic records, ED records

Patients (n = 779) ≥65 years who have fallen

Paramedics (n = 42)

Snooks (2004a) UK [28]

Quasi-experimental

Patient report forms, ED records, GP records, Questionnaire

Patients (n = 797) were an ambulance was dispatched

Paramedics (n = 5), EMTs (n = 5)

Socransky (1998) USA [48]

Retrospective, observational

Patient records, Hospital records

Ambulance runs (n = 10,888)

Paramedics

Stark (1990) USA [49]

Retrospective, observational

EMS database

Ambulance calls (n = 1715)

Paramedics, Physicians

Staudenmayer (2012) USA [50]

Retrospective, cohort

Population-based injury database

Patients (n = 69,413) with a primary diagnosis of ‘injury’ or ‘trauma’

Not described

Strote (2008) USA [75]

Prospective, cohort

Medical incident report forms, Telephone interviews

Patients (n = 2359) with hypoglycaemia

EMTs, Paramedics

Stuhlmiller (2005) USA [51]

Retrospective, observational

On-line medical command audio tapes, Patient run sheets, Non-conveyance sheets

On-line medical control calls (n = 137) for patient-initiated refusals

Paramedics

Tiedemann (2013) Australia [76]

Prospective, cohort

Patient records, Questionnaires (e-mail)

Patients (n = 2842) ≥70 years who have fallen

Paramedics

Tohira (2016a) Australia [53]

Retrospective cohort

Patient care records, ED information system, Death registry

Patients (n = 1238) post-ictal or with hypoglycaemia

Paramedics

Tohira (2016b) Australia [52]

Retrospective, cohort

Patient care records, ED information system, Death registry

Patients (n = 127,574) were an ambulance was dispatched

Paramedics

Van der Pols (2011) Netherlands [77]

Prospective, cohort

Patient record, Hospital databases, Dispatch centre database

Patients (n = 1842) were an ambulance was dispatched

Ambulance nurses

Vilke (1999) USA [54]

Retrospective, observational

Prehospital database, Death registry

Patients (n = 94,466) were an ambulance was dispatched

Paramedics

Vilke (2002) USA [78]

Prospective, observational

Telephone interviews

Patients (n = 636) ≥ 65 years and who signed out against medical advise

EMTs, EMT-Ps, EMT-Ds

Zachariah (1992) USA [55]

Retrospective, observational

Patient records, Structured telephone interviews

Patients (n = 158) not conveyed

Paramedics

Zorab (2015) UK [80]

Cross-sectional

Questionnaires

No patient population included

Emergency Care Assistants, Ambulance Technicians, Student Paramedics, Paramedics, Emergency Care Practitioners, Critical Care Paramedics

  1. Abbreviations: ALS Advanced life Support, BLS Basic Life Support, ED Emergency Department, EMD emergency medical department, EMS Emergency Medical Service, EMT Emergency Medical Technician, EMT-B Emergency Medical Technician Basic, EMT-D Emergency Medical Technician Defibrillation, EMT-ILS Emergency Medical Technician Intermediate Life Support, EMT-P Emergency Medical Technician Paramedics, GP general practitioner, ILS Intermediate Life Support, MECU Mobile Emergency Care Unit, MICU Mobile Intensive Care Unit