Table 5 Operational performance measures; Note: double dashes between factors indicates a time interval
Alessandrini 2011 | Beniuk 2012 | Coleman 2010 | Ekelund 2011 | Guttmann 2006 | Graff 2002 | Heyworth 2011 | Hung 2008 | Lindsay 2002 | McClelland 2012 | Schull 2011 | Sibbritt 2006 | Solberg 2003 | Welch 2011 | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Operations | |||||||||||||||
Planning | Acute load | x | |||||||||||||
Bed occupancy rate | x | x | |||||||||||||
Boarding burden | x | x | |||||||||||||
Utilization | Utilization rate (lab equipment) | x | x | ||||||||||||
Number of ECG’s taken | x | x | |||||||||||||
Number of plain radiographic studies | x | ||||||||||||||
Number of CT studies | x | ||||||||||||||
Number of MRI studies | x | ||||||||||||||
Number of ultrasonic studies | x | ||||||||||||||
Number of laboratory studies | x | ||||||||||||||
Overall medication usage | x | ||||||||||||||
Number of behavioural health consultations | x | ||||||||||||||
Number of specialty consultations | x | ||||||||||||||
Utilization rate (employees) | x | ||||||||||||||
Efficiency | Throughput | x | |||||||||||||
ED admission transfer rate | x | x | x | ||||||||||||
Time intervals | LOS (Length of Stay), total | x | x | x | x | x | x | x | x | x | x | x | x | ||
Ambulance off-loading time | x | x | x | ||||||||||||
Arrival -- Registration | x | ||||||||||||||
Arrival -- Treatment space | x | ||||||||||||||
Arrival -- Clinical assessment | x | x | x | x | x | x | x | x | |||||||
Arrival -- Hospitalization | x | x | x | x | x | ||||||||||
Arrival -- Init. triage | x | x | x | ||||||||||||
Arrival -- Init. treatment | x | x | x | x | |||||||||||
Registration -- Init. triage | x | x | |||||||||||||
Registration -- Discharge/transfer | x | ||||||||||||||
Triage -- Triage completed | x | ||||||||||||||
Triage -- Init. treatment | x | x | x | ||||||||||||
Admit decision -- Discharge | x | x | |||||||||||||
Treatment space -- init. encounter | x | ||||||||||||||
Init. encounter -- Init.treatment | x | x | |||||||||||||
Init. encounter -- Hospitalization | x | ||||||||||||||
Init. encounter -- Clinical decision | x | x | |||||||||||||
Init. encounter -- Discharge/transfer | x | ||||||||||||||
Disposition decision -- Discharge | x | ||||||||||||||
Hospitalization -- Discharge/transfer | x | x | x | ||||||||||||
(diagnostic imaging) | Registration -- X-ray ordered | x | |||||||||||||
X-ray ordered -- X-ray taken (radiology turnaround) | x | x | x | x | |||||||||||
Data ready -- Disposition decision time | x | ||||||||||||||
(laboratory) | Blood sample ordered -- Blood sample result (lab turnaround) | x | x | ||||||||||||
(bed logistics) | Bed ordered -- Bed assigned | x |