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Table 4 Quality indicators at the three emergency departments with different triage models

From: Physician-led team triage based on lean principles may be superior for efficiency and quality? A comparison of three emergency departments with different triage models

  Physician triage Nurse-physician triage Nurse triage Total p-value
  n % n % n % n %  
Left before treatment completed 1557 3.1 3566 5.3 3344 9.6 8467 5.6 <0.001
Unscheduled return within 24 hours 649 1.0 1446 2.1 889 2.5 2984 2.0 <0.001
Unscheduled return within 72 hours 1195 2.4 2365 3.5 1304 3.7 4864 3.2 <0.001
Mortality within7 days after first visit 402 0.8 658 1.0 328 1.0 1388 0.9 <0.001
Mortality within 30 days after first visit 864 1.8 1281 1.9 685 2.0 2830 1.9 <0.001