Figure 1

This figure presents the measurement model evaluated outside the structural equation model (SEM) with correlation coefficients for the relationships among latent variables and standardized betas for the factor loadings. Availability, dependability, and capability are used as defined from EFA approach. Availability is presented by five indicators (item 1 to 5), dependability is presented by 12 indicators (item 6 to 17), and capability is presented by five indicators (item 18 to 22) The final modified model yielded Chi-square = 34.79 (p < .001), df = 13, χ 2/df = 2.68, GFI = 0.98, AGFI = 0.94, NFI = 0.95, PNFI = 0.44, PGFI = 0.35, RMSE = 0.07.