Table 3 Degree-of-worry of parents and call-handlers, surveyed after the call by electronic questionnaires

Degree-of-worry

DOW before call, median (IQR)

4.0 (3.0–4.0)

3.0 (3.0–4.0)

0.001

DOW after call, median (IQR)

2.0 (2.0–3.0)

2.0 (1.0–3.0)

0.09

Difference between DOW before and after the call in the respective triage group^#, mean (SD; 95% CI)

1.16 (1.16; 0.99–1.34), p < 0.001

1.05 (0.98; 0.89–1.21), p < 0.001

0.19

DOW, median (IQR)

2.0 (1.0–3.0)

2.0 (1.0–2.0)

0.38