Skip to main content

Table 2 Description of the factors from the factor analysis

From: What motivates and demotivates emergency response volunteers? A survey-based factor analysis study

Factor

Description

Self-image

Feeling pride about volunteering and the volunteering initiatives they are part of. Perceiving it as personally important to volunteer, and that volunteering is a part of one’s self-image

Burden after alerts

Whether letting go after the alert in case of either a missed, turned down, or accepted and acted on alert is perceived as challenging. Also concerns guilt of not being able to act on alerts

External motivation

If conveying a positive image of oneself to others and receiving recognition from others is a motivating factor, and if receiving public recognition for their contributions would be motivating

Feedback

Wanting to know the outcome after acting on an alert, and whether knowing outcome would be motivating. Because the items load negatively, a high factor score indicates not wanting to know outcome and not being motivated by knowing the outcome

Community

Perceiving that they are helping their community by volunteering, and if helping others by volunteering feels meaningful

Competence

Whether one feel competent for the role as volunteer and in handling emergencies in everyday life. The factor also includes whether one feels doubt in being able to help in certain situations (this item was reverse coded)

Feeling unneeded

If not feeling needed at an emergency site would be frustrating and demotivating, and if they feel less inclined to act on alerts where they do not think they will be needed. Also, whether it would be demotivating to rarely receive alerts

Training

The perceived importance of receiving extensive initial training and continuous training for the role

Alarm fatigue

Whether alerts are perceived as burdening and stressing, and if receiving alerts at any time of the day would be strenuous. The factor also includes if receiving too many alerts would impact their willingness to volunteer, and if they experience a pressure to respond to alerts

Enjoyment

If being a volunteer and receiving alerts are fun, and whether being a volunteer is an enjoyment

Support

Wanting to have available support from psychologists and feedback from professionals, the need for support from family and friends, importance of meeting and talking to other volunteers about the role and whether the role can be psychologically or emotionally tough

Negative experience

Feeling that other people in the volunteering initiative care for the person, if the role as volunteer has fulfilled their expectation, and whether it has been a positive experience. The items were phrased in terms of positive experience but all load negatively, meaning that the factor measures negative experience rather than positive