From: Developing quality indicators for physician-staffed emergency medical services: a consensus process
# | Quality indicator | Type of quality indicator | Quality dimension |
---|---|---|---|
1 | Was the P-EMS unit able to respond immediately to the actual response? | Structure | Timeliness |
2 | What is the time interval from the dispatch center receives the alarm call until P-EMS unit arrives at the patient? | Structure | Timeliness |
3 | What is the time interval from P-EMS unit arrives at the patient until transportation of patient is initiated? | Process | Timeliness |
4 | What is the time interval from the P-EMS unit received the alarm call until the patient was delivered at the preferred destination? | Process | Timeliness |
5 | Did the patient arrive hospital alive? | Outcome | Timeliness |
6 | Was the P-EMS response debriefed? | Process | Safety |
7 | Did you experience any adverse events during the P-EMS response? | Process | Safety |
8 | Are all defined key variables measured and documented in the patient chart? | Process | Efficiency |
9 | Did the service have a guideline for the medical problem encountered in the response? | Structure | Equity |
10 | Was a physician and/or a paramedic from P-EMS involved in deciding if the P-EMS unit should be dispatched to the particular job or not? | Process | Equity |
11 | Without the assistance of the P-EMS unit: Do you consider that the level of competence on scene was sufficient to give the patient appropriate care? | Process | Equity |
12 | Did P-EMS provide advanced treatment in the actual response? | Process | Effectiveness |
13 | Did the logistical contribution by P-EMS give the patient a significant better service than the existing alternative? | Process | Effectiveness |
14 | Was the patient enrolled in a scientific study involving the pre-hospital care? | Structure | Effectiveness |
15 | Did you ensure that the relatives’ needs were addressed; either by P-EMS or by collaborating services? | Process | Patient-centeredness |