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Table 4 Quality indicators at the three emergency departments with different triage models

From: Physician-led team triage based on lean principles may be superior for efficiency and quality? A comparison of three emergency departments with different triage models

 

Physician triage

Nurse-physician triage

Nurse triage

Total

p-value

 

n

%

n

%

n

%

n

%

 

Left before treatment completed

1557

3.1

3566

5.3

3344

9.6

8467

5.6

<0.001

Unscheduled return within 24 hours

649

1.0

1446

2.1

889

2.5

2984

2.0

<0.001

Unscheduled return within 72 hours

1195

2.4

2365

3.5

1304

3.7

4864

3.2

<0.001

Mortality within7 days after first visit

402

0.8

658

1.0

328

1.0

1388

0.9

<0.001

Mortality within 30 days after first visit

864

1.8

1281

1.9

685

2.0

2830

1.9

<0.001