variable | estimate | 95% CI | p-value |
---|---|---|---|
Intercept period 1 | 82.08 | 29.18 to 193.33 | 0.16 |
Intercept difference | −0.06 | −0.17 to 193.33 | 0.34 |
Slope period 1 | −0.01 | −0.01 to 193.33 | 0.17 |
Slope difference | 0.02 | 0.01 to 0.030 | 0.01 |
Incoming calls (per 100) | −0.03 | −0.03 to − 0.02 | < 0.001 |
Average connected call takers | 0.09 | 0.07 to −0.02 | < 0.001 |
Average call duration (per 10s) | −0.04 | −0.07 to − 0.02 | 0.004 |