All calls, n = 38,787 (100%) | Study population, n = 11,340 (33%) | |
---|---|---|
Gender, n (%) | ||
Female | 21,248 (54.8%) | 6137 (54.1%) |
Male | 17,538 (45.22%) | 5203 (45.9%) |
Age, n (%) | ||
0–5 years | 8994 (23.2%) | 2608 (23.0%) |
6–18 years | 6236 (16.7%) | 1949 (17.2%) |
19–65 years | 19,270 (49.7%) | 5317 (46.9%) |
66+ years | 4287 (11.1%) | 1466 (12.9%) |
DOW, n (%) | ||
1 | N/A | 1073 (9.5%) |
2 | 2396 (21.1%) | |
3 | 4088 (36.1%) | |
4 | 2283 (20.1%) | |
5 | 1500 (13.2%) | |
Self-rated health, n (%) | ||
1, very good | N/A | 2120 (18.9%) |
2, good | 2750 (24.5%) | |
3, fair | 2462 (21.9%) | |
4, bad | 2222 (19.8%) | |
5, very bad | 1680 (15.0%) | |
Missing | 106 | |
Reason for calling, n (%) | ||
Somatic illness | 20,726 (53.4%) | 6119 (54.0%) |
Somatic injury | 6554 (16.9%) | 2048 (18.1%) |
Psychiatric illness | 217 (0.6%) | 51 (0.5%) |
Other | 2017 (5.2%) | 444 (3.9%) |
Missing | 9273 (23.9%) | 2678 (23.6%) |
Triage response, n (%) | ||
Telephone consultation | 16,980 (43.8%) | 4993 (44%) |
Face-to-face consultation | 18,781 (48.4%) | 5649 (50%) |
Othera | 3026 (7.8%) | 771 (7%) |
Missing | 0 | 0 |