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Table 3 Measures for dispatch accuracy per included study

From: The accuracy of medical dispatch - a systematic review

Category

Author, year

Sensitivity % (95% CI)

Specificity % (95% CI)

PPV % (95% CI)

NPV % (95% CI)

Over-triage % (95% CI)

Under-triage

% (95% CI)

Stroke

Clawson et al., 2016

86.4

26.6

20.0

90.2

  

Dami et al., 2017

67.8 (54.3–79.4)

98.6 (98.4–98.7)

9.4 (6.6–12.

99.9 (99.9–99.9)

  

Malekzadeh et al., 2015

    

11.6 vs 20.8

10.7 vs 13.6

Krebes et al., 2012

Stroke: 53.3 (47.0–59.0)

97 (97–98)

Stroke: 47.8 (42.0–54.0)

98 (97–98)

  

Viereck et al., 2016

66.2 (64.4–68.0)

 

30.2 (29.1–31.4)

   

Cardiac arrest

Deakin et al., 2017

75.9 (74.3–77.3)

98.6 (98.6–98.7)

26.8 (25.88–27.7)

99.8 (99.82–99.85)

  

Möller et al., 2016

Copenhagen 80.7 (77.7–84.3),

Skåne 86.0 (81.3–89.8)

     

Fukushima et al., 2015

93

50

    

Tanaka et al., 2014

72.9 (71.7–74.1)

99.6 (99.6–99.6)

    

Vaillancourt et al., 2015

65.9 (63.5–68.2)

32.3 (29.0–35.9)

67.4

30.9

  

Acute coronary syndrome

Gellerstedt et al., 2016

82.6

     

Major trauma

Giannokopoulos et al., 2012

87.7

45.3

48.4

86.3

44

20.6

Wilmer et al., 2015

MOI + INT: 80.2

   

MOI: 41.2

REQ/all: 19.7

INT: 30.2

REQ: 27.7

Medical priority

Ball et al., 2016

93.32 (92.71–93.89)

48.6 (48.45–48.89)

    

Dami et al., 2015

86 (85.6–86.4)

48 (47.4–48.6)

21.7 (21.2–22-2)

95.4 (95.2–95.6)

78

4.6

Ek et al., 2013

93.32

15.4

    

Leopardi et al., 2013

78.0 (76.9–79.1)

83.8 (83.4–84.1)

36.6 (35.8–37.5)

96.9 (96.8–97.1)

  

Moser et al., 2017

A + B 86.8 (86.5–87.1)

A + B 67.4 (66.9–67.9)

29.2 (28.7–29.7)

97.0 (70.3–71.3)

After 70.8 (70.3–71.3)

After 3.0 (2.8–3.2)

  1. CI Confidence Interval, DPCI Dispatch Priority Card Index, HEMS Helicopter Emergency Medical Service, INT Paramedic interrogation of caller, MPDS Medical Priority Dispatch System, MOI Mechanism of injury, NHS National Health System, NPV Negative Predicted Value, PPV Positive Predicted Value, REQ Land ambulance request