Table 1 Priority dispatch and NACA score before (DC A & B) and after (A + B) merging
From: Merger of two dispatch centres: does it improve quality and patient safety?
Total (% of total) | P1 (% of correspondent NACA) | P2 (% of correspondent NACA) | P3 (% of correspondent NACA) | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
NACA | DC A | DC B | A + B | DC A | DC B | A + B | DC A | DC B | A + B | DC A | DC B | A + B |
0 | 322 (1.2) | 334 (4.3) | 617 (1.6) | 184 (55.4) | 245 (73.4) | 206 (33.4) | 128 (36.8) | 69 (20.7) | 370 (60.0) | 20 (6.0) | 20 (6.0) | 41 (6.6) |
1 | 1,247 (4.5) | 462 (5.9) | 2,285 (5.9) | 830 (56.5) | 393 (85.1) | 769 (33.7) | 371 (29.8) | 54 (11.7) | 1,326 (58.0) | 46 (3.7) | 15 (3.2) | 190 (8.3) |
2 | 7,122 (25.6) | 2,209 (28.4) | 10,639 (27.5) | 4,285 (60.2) | 1,899 (86.0) | 3,390 (31.9) | 2,228 (31.3) | 261 (11.8) | 5,808 (54.6) | 609 (8.5) | 49 (2.2) | 1,441 (13.5) |
3 | 15,208 (54.5) | 3,668 (47.1) | 19,995 (51.6) | 7,034 (46.2) | 2,781 (75.8) | 6,583 (32.9) | 5,290 (34.8) | 704 (19.2) | 9,483 (47.4) | 2,884 (19.0) | 183 (5.0) | 3,929 (19.6) |
4 | 2,480 (8.9) | 803 (10.3) | 3,490 (9.0) | 2,034 (82.0) | 719 (89.5) | 2,888 (82.8) | 376 (15.2) | 76 (9.5) | 517 (14.8) | 70 (2.8) | 8 (1.0) | 85 (2.4) |
5 | 867 (3.1) | 155 (2.0) | 1017 (2.6) | 767 (88.5) | 148 (95.5) | 955 (93.9) | 79 (9.1) | 5 (3.2) | 55 (4.4) | 21 (2.4) | 2 (1.3) | 7 (0.7) |
6 | 203 (0.7) | 29 (0.4) | 178 (0.5) | 196 (96.5) | 28 (96.6) | 175 (98.3) | 5 (2.5) | 1 (3.4) | 2 (1.1) | 2 (1.0) | 0 (0) | 1 (0.6) |
7 | 427 (1.5) | 131 (1.7) | 527 (1.4) | 419 (98.1) | 129 (98.5) | 504 (95.6) | 7 (1.7) | 2 (1.5) | 23 (4.4) | 1 (0.2) | 0 (0) | 0 (0) |
Total (% of total) | 27,886 (100) | 7,791 (100) | 38,748 (100) | 15,749 (56.5) | 6,342 (81.4) | 15,470 (39.9) | 8,484 (30.4) | 1,172 (15.0) | 17,584 (45.4) | 3,653 (13.1) | 277 (3.6) | 5,694 (14.7) |