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Table 4 Operator characteristics

From: Variations in contact patterns and dispatch guideline adherence between Norwegian emergency medical communication centres - a cross-sectional study

   N %
Sex Female 178 65
  Male 85 32
  Missing 9 3
   272 100
Education Ambulance worker 50 18
  Registered nurse 230 85
  Ambulance worker and nurse 16 69
Other 11 4
  Further education 86 32
Work rotation None 73 27
  With emergency room 116 43
  With ambulance 44 16
  Other 19 7
  Missing 20 7
   272 100
Work experience ≤ 1 year 27 10
  >1 ≤ 5 years 95 35
  >5 ≤ 10 years 60 22
  > 10 years 78 29
  Missing 12 4
   272 100
Training in use of Index Formal training from the start 234 86
  Formal training eventually 16 6
  Taught by colleagues 8 3
  None 2 1
  Missing 12 4
   272 100
Repetition of use of Index Regularly 51 19
  Irregularly 129 47
  None 71 26
  Missing 21 8
   272 100
  1. Background information on the operators’ (N = 272) educational and work experience, together with experienced initial training in use of Index and later repetitions.