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Table 3 Top ten Index criteria

From: Variations in contact patterns and dispatch guideline adherence between Norwegian emergency medical communication centres - a cross-sectional study

   Criteria number*
EMCC Contacts 6 10 5 30 33 29 35 25 28 27 All other Missing Total
  N % % % % % % % % % % % % %
1 72 14 3 3 6 4 6 4 4 12 9 13 25 100
2 44 20 9 5 0 9 7 5 5 5 5 20 11 100
3 40 22 8 8 0 14 0 11 8 8 3 8 18 100
4 56 32 11 4 11 11 5 5 2 2 2 14 2 100
5 32 27 13 0 3 7 7 0 0 13 3 19 13 100
6 53 19 6 6 6 2 6 4 4 19 4 19 8 100
7 89 26 6 7 2 4 6 11 11 0 4 22 0 100
8 46 15 7 11 4 2 9 4 9 15 9 9 7 100
9 67 22 5 3 2 2 0 5 5 10 3 15 33 100
10 30 30 10 10 10 7 3 0 3 0 10 17 0 100
11 240 10 10 4 10 5 4 4 3 1 4 15 30 100
12 65 25 2 6 11 10 3 5 5 10 0 25 2 100
13 117 30 13 2 11 7 10 4 4 4 6 12 1 100
14 114 14 7 8 4 4 4 4 7 5 5 20 18 100
15 168 23 14 8 5 5 7 7 7 4 7 13 1 100
16 119 31 8 10 5 5 3 6 4 6 4 18 0 100
17 605 14 10 4 6 6 7 5 5 3 5 18 19 100
18 228 23 10 22 4 4 4 6 4 5 0 18 0 100
19 113 42 10 4 3 7 5 3 6 6 3 12 0 100
Total 2298 20 9 7 6 6 5 5 5 5 5 16 12 100
  1. The most frequently used criteria in Index (%), for each of the 19 EMCC. All degrees of urgency included. N = total number of contacts during the study period of 72 h.
  2. *Criteria number explanation: 5 – Commissioned assignments (by health personnel), 6 – Unresolved issue, 10 – Chest pain, heart disease, 25 – Stomach pain, back pain, 27 – Reduced consciousness, paralyses, 28 – Psychiatry, suicide, 29 – Breathing issues, 30 – Intoxication, overdose, 33 – Wounds, fractures, minor injuries, 35 – Accidents.