Table 3 Patient related measures
Alessandrini 2011 | Beniuk 2012 | Coleman 2010 | Ekelund 2011 | Guttmann 2006 | Graff 2002 | Heyworth 2011 | Hung 2008 | Lindsay 2002 | McClelland 2012 | Schull 2011 | Sibbritt 2006 | Solberg 2003 | Welch 2011 | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Patients | |||||||||||||||
Safety | Unintended incidents | x | x | x | x | x | x | ||||||||
Medication errors | x | x | x | ||||||||||||
Treatment errors | x | x | |||||||||||||
Missed diagnosis | x | x | x | ||||||||||||
Morbidity/mortality | x | x | x | x | x | x | |||||||||
Unplanned re-attendance (<72 hours) | x | x | x | x | x | x | x | ||||||||
Patient centeredness | Complaints | x | x | ||||||||||||
Patients Who Left Before Supposed To (PWLBST) | x | ||||||||||||||
LWBS (Left Without Being Seen) | x | x | x | x | x | x | x | x | |||||||
LBTC (Left Before Treatment Complete) | x | x | x | ||||||||||||
LAMA (Left Against Medical Advice) | x | ||||||||||||||
Satisfaction | Satisfaction (in general)/survey | x | x | x | x | x |