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Table 1 Contingencies affecting team efficiency.
| Antecedents | Key Behaviors | Consequences |
|---|---|---|
| Team members communicate about decision to start the next care episode | Take patient history together | Team physician saves time by not having to repeat patient information and physician orders (+) |
| Team members free from work tasks related to previous patients | Team nurses know what to do (e.g. which physician orders to act on) (+) | |
| All team members present | Team members can solve problems immediately (+) | |
| Nurses inform patients that patient history will be taken with all team members present | Team members perceive that they are being watched and potentially evaluated by other team members (-) | |
| Team members have to wait for each other (-) | ||
| The assigned team room available | Go to assigned team room | Team members find each other and can perform task without unnecessary delay (+) |
| Team members have or need to communicate and coordinate | Team members lack overview over total patient flow in the ED (-) | |
| Team members find no available work station in the assigned team room (-) | ||
| Team members perceive that they are being watched and potentially evaluated by other team members (-) | ||
| Team members have or need new information on an ongoing patient | Verbal communicate with team members | Team members know what tasks have been performed and what to do next (+) |
| Team members need to revise the plan for an ongoing patient | Team members have an overview over the team patients throughout the process (+) | |
| Physician decides on discharge of patient | Team members perform tasks without delays and the results of one's work are visible (+) | |
| Team members need to revise the patient flow or attend to tasks unrelated to team tasks | Team members perceive that they are being watched and potentially evaluated by other team members (-) | |
| Team members are assigned other tasks unrelated to team members | Team members perceive their own tasks and work pace to be influenced by others (-) | |
| Team members have access to each other |
