Table 1 Contingencies affecting team efficiency.
Antecedents | Key Behaviors | Consequences |
|---|---|---|
Team members communicate about decision to start the next care episode | Take patient history together | Team physician saves time by not having to repeat patient information and physician orders (+) |
Team members free from work tasks related to previous patients | Â | Team nurses know what to do (e.g. which physician orders to act on) (+) |
All team members present | Â | Team members can solve problems immediately (+) |
Nurses inform patients that patient history will be taken with all team members present | Â | Team members perceive that they are being watched and potentially evaluated by other team members (-) |
| Â | Â | Team members have to wait for each other (-) |
The assigned team room available | Go to assigned team room | Team members find each other and can perform task without unnecessary delay (+) |
Team members have or need to communicate and coordinate | Â | Team members lack overview over total patient flow in the ED (-) |
| Â | Â | Team members find no available work station in the assigned team room (-) |
| Â | Â | Team members perceive that they are being watched and potentially evaluated by other team members (-) |
Team members have or need new information on an ongoing patient | Verbal communicate with team members | Team members know what tasks have been performed and what to do next (+) |
Team members need to revise the plan for an ongoing patient | Â | Team members have an overview over the team patients throughout the process (+) |
Physician decides on discharge of patient | Â | Team members perform tasks without delays and the results of one's work are visible (+) |
Team members need to revise the patient flow or attend to tasks unrelated to team tasks | Â | Team members perceive that they are being watched and potentially evaluated by other team members (-) |
Team members are assigned other tasks unrelated to team members | Â | Team members perceive their own tasks and work pace to be influenced by others (-) |
Team members have access to each other | Â | Â |