Table 4 Communication and understanding during checklist performance.
From: Implementation of checklists in health care; learning from high-reliability organisations
Context | "The end user must be familiar with the background of each point in the checklist" (C) |
Terminology and communication | "It is important with a predefined and agreed upon phraseology - closed loop communication - " (F) |
"The language must be adapted to the present terminology within the organisation " (H) | |
Understanding and situational awareness | "The understanding of the text must be unambiguous or clearly defined" (H) |
"Be aware of automation, i.e. performing the checklist without being mentally present" (A) |