From: Implementation of checklists in health care; learning from high-reliability organisations
The "sharp-end" user | "The end-user must be involved in the development process" (F) |
"The leader of the development process must be one of the 'sharp-end' users" (D) | |
Head of department | "The checklist must be developed by the users, but quality assured by the responsible head of the department" (G) |
Indirectly affected parties | "If an operation for which a checklist is planned to be developed affects a third party, the third party must also be informed and consulted" (H) |
Well-recognised or leading person | "Get an authority, a leading person, or someone with a good reputation to represent the checklist implementation" (H) |