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Table 2 Outcome after nurse's telephone advice, by gender and origin of caller and some characteristics regarding the consultation

From: Understanding of and adherence to advice after telephone counselling by nurse: a survey among callers to a primary emergency out-of-hours service in Norway

 

All

Followed the advices

Contacted GP

Re-contact Casualty clinic

 

N = 100

Yes

N = 93

No

N = 7

p-value

Yes

N = 22

No

N = 78

p-value

Yes

N = 11

No

N = 89

p-value

Origin of caller

   

0.08

  

> 0.99

  

> 0.99

Native Norwegian

84

80

4

 

19

65

 

10

74

 

Others

16

13

3

 

3

13

 

1

15

 

Gender of caller

   

0.34

  

> 0.99

  

0.07

Men

22

22

0

 

5

17

 

5

17

 

Women

78

71

7

 

17

61

 

6

72

 

Time of day

   

0.009

  

0.47

  

> 0.99

Daytime

37

34

3

 

9

28

 

4

33

 

Afternoon

42

42

0

 

7

35

 

5

37

 

Night

21

17

4

 

6

15

 

2

19

 

Got enough time

   

0.06

  

0.39

  

> 0.99

Yes

94

89

5

 

20

74

 

11

83

 

No

3

2

1

 

1

2

 

0

3

 

Partly

3

2

1

 

1

2

 

0

3

 

Got worse

   

0.53

  

0.039

  

0.012

Yes

10

9

1

 

5

5

 

4

6

 

No

90

84

6

 

17

73

 

7

83

 

Got answers to the questions

   

< 0.0001

  

0.024

   

Yes

79

79

0

 

13

66

 

10

69

> 0.99

No

6

3

3

 

2

4

 

0

6

 

Partly

15

11

4

 

7

8

 

1

14

 

Trusted the nurse

   

< 0.0001

  

0.32

  

0.64

Yes

74

74

0

 

14

60

 

10

64

 

No

8

6

2

 

3

5

 

0

8

 

Partly

18

13

5

 

5

13

 

1

17

Â