Skip to main content

Table 2 Outcome after nurse's telephone advice, by gender and origin of caller and some characteristics regarding the consultation

From: Understanding of and adherence to advice after telephone counselling by nurse: a survey among callers to a primary emergency out-of-hours service in Norway

  All Followed the advices Contacted GP Re-contact Casualty clinic
  N = 100 Yes
N = 93
No
N = 7
p-value Yes
N = 22
No
N = 78
p-value Yes
N = 11
No
N = 89
p-value
Origin of caller     0.08    > 0.99    > 0.99
Native Norwegian 84 80 4   19 65   10 74  
Others 16 13 3   3 13   1 15  
Gender of caller     0.34    > 0.99    0.07
Men 22 22 0   5 17   5 17  
Women 78 71 7   17 61   6 72  
Time of day     0.009    0.47    > 0.99
Daytime 37 34 3   9 28   4 33  
Afternoon 42 42 0   7 35   5 37  
Night 21 17 4   6 15   2 19  
Got enough time     0.06    0.39    > 0.99
Yes 94 89 5   20 74   11 83  
No 3 2 1   1 2   0 3  
Partly 3 2 1   1 2   0 3  
Got worse     0.53    0.039    0.012
Yes 10 9 1   5 5   4 6  
No 90 84 6   17 73   7 83  
Got answers to the questions     < 0.0001    0.024    
Yes 79 79 0   13 66   10 69 > 0.99
No 6 3 3   2 4   0 6  
Partly 15 11 4   7 8   1 14  
Trusted the nurse     < 0.0001    0.32    0.64
Yes 74 74 0   14 60   10 64  
No 8 6 2   3 5   0 8  
Partly 18 13 5   5 13   1 17